Ordering Custom Jewelry
Each piece at Marni LuHu Designs is hand forged and made with simple tools making each one unique and one-of-a-kind. When purchasing a MLHD, please keep in mind that the piece may not be exactly as pictured. We try our best to be precise, but as with art, there may be colour variations or flaws in the metals that are used. This is what gives your design character!
**We do not do returns or refunds on custom jewelry** Given the nature of a custom design, we can not do returns on any custom work.
The most accurate way to get sized for a ring is by visiting your local jewelry store. Most are happy to size you for free and it is the best way to get the best results.
If your ring does not fit when you receive it, we will fix it but at a small cost. Again, be exact and go to a jewelry store for sizing.
Custom Jewelry Orders
Each piece of jewelry is handmade in my studio. Once payment has been received, please allow 2-4 weeks (depending on time of year: Christmas is our busiest!) for your order to be created and shipped out. Please be sure spelling is correct as it will be made exactly as it is ordered. We try hard to get things done a little quicker so it's a pleasant surprise when it arrives early!
If you are ordering a special gift for someone else, please give us plenty of notice so we will both look good!
If you don't see quite what you are looking for on our site or you have an idea of your own, we would love to hear from you! You can reach us by phone at 204-823-2650 during regular business hours (CST).